vivo V15 Pre-order

vivo V15 Pre-order FAQs: 

Special Pre-order Promo for Citibank Card Holders

  • Get exclusive gifts worth up to RM456 when you pre-order with your Citibank card (Vivo gift box worth RM199 + Kingston 32GB memory card and MUVIT car holder worth RM 168 + Weighing scale worth RM89) 

For Each Pre-order of vivo V15 (Non Citibank Card Holder)

  • For pre-orders made using other banks or cash payment, you will be receiving free gifts worth up to RM 367 (Vivo gift box worth RM199 + Kingston 32GB memory card and MUVIT car holder worth RM 168 )


1) When and where can I preorder the vivo V15 ?
The Pre-Order starts on 15th March (Friday) at 03:00 PM – 23rd March (Saturday) at 11:59PM).
You may pre-order your phone via our Online Store here, or walk in to any of our nationwide outlets nearest to you;

  • Gurney Plaza, Penang
  • Queensbay Mall, Penang
  • Sunway Pyramid, KL
  • Sunway Velocity, KL
  • AEON Tebrau City, Johor
  • AEON Bandaraya Melaka
  • AEON Kinta City, Kedah
  • Imago Mall, Sabah
  • The Spring Shopping Mall, Kuching
  • AEON Alma, Penang (Erafone)

2) How many phones can I pre-order each time?
You may only pre-order one unit at a time.

3) How can I receive my preordered vivo V15?

  • IF you pre-ordered your phone via our Online Store, please select your preference self-pickup at any our nationwide outlets, upon checkout.
  • IF you pre-ordered your phone at our outlet, you only have the option of coming by the same outlet to self pickup your pre-order on the pre-order collection date (24th Mar 2019).

4) Can I purchase with credit card instalment plan during preorder?
Yes, we accept credit card instalment with most major credit card in Malaysia.

5) How much do need to pay to place pre-order?
You only required to place a RM200 deposit (non-refundable), with balance payment to be made upon phone collection. 

6) When can I pick up my phone?
Your pre-ordered phone will arrive at the outlet which you have chosen for pick up on 24th Mar 2019.

7) What do I have to bring?
Please do bring your original IC and Confirmed Order Email copy for verification.

8) Can I send someone else on my behalf to self pick up my phone?
No. You yourself must be present during the self-pickup.

About instalment 

9) Can I pay via instalment plan (EPP) ?

Yes. We are offering 0% instalment plan up to 24 months to all credit card holders of cards issued by the banks below:

Hong Leong Bank
Public Bank


T&C Apply.