vivo V15 Pre-order FAQs:
Special Pre-order Promo for Citibank Card Holders
- Get exclusive gifts worth up to RM456 when you pre-order with your Citibank card (Vivo gift box worth RM199 + Kingston 32GB memory card and MUVIT car holder worth RM 168 + Weighing scale worth RM89)
For Each Pre-order of vivo V15 (Non Citibank Card Holder)
- For pre-orders made using other banks or cash payment, you will be receiving free gifts worth up to RM 367 (Vivo gift box worth RM199 + Kingston 32GB memory card and MUVIT car holder worth RM 168 )
1) When and where can I pre–order the vivo V15 ?
The Pre-Order starts on 15th March (Friday) at 03:00 PM – 23rd March (Saturday) at 11:59PM).
You may pre-order your phone via our Online Store here, or walk in to any of our nationwide outlets nearest to you;
- Gurney Plaza, Penang
- Queensbay Mall, Penang
- Sunway Pyramid, KL
- Sunway Velocity, KL
- AEON Tebrau City, Johor
- AEON Bandaraya Melaka
- AEON Kinta City, Kedah
- Imago Mall, Sabah
- The Spring Shopping Mall, Kuching
- AEON Alma, Penang (Erafone)
2) How many phones can I pre-order each time?
You may only pre-order one unit at a time.
3) How can I receive my pre–ordered vivo V15?
- IF you pre-ordered your phone via our Online Store, please select your preference self-pickup at any our nationwide outlets, upon checkout.
- IF you pre-ordered your phone at our outlet, you only have the option of coming by the same outlet to self pickup your pre-order on the pre-order collection date (24th Mar 2019).
4) Can I purchase with credit card instalment plan during pre–order?
Yes, we accept credit card instalment with most major credit card in Malaysia.
5) How much do I need to pay to place a pre-order?
You only required to place a RM200 deposit (non-refundable), with balance payment to be made upon phone collection.
6) When can I pick up my phone?
Your pre-ordered phone will arrive at the outlet which you have chosen for pick up on 24th Mar 2019.
7) What do I have to bring?
Please do bring your original IC and Confirmed Order Email copy for verification.
8) Can I send someone else on my behalf to self pick up my phone?
No. You yourself must be present during the self-pickup.
9) Can I pay via instalment plan (EPP) ?
Yes. We are offering 0% instalment plan up to 24 months to all credit card holders of cards issued by the banks below:
Hong Leong Bank